Land Transport Operations Clerk

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.


What’s the job about:
The Land Transport Operations Clerk is responsible for the daily management of the customer shipments, ensuring the high level of customer experience.

Main tasks:
• Responsible for timely, professional & pro-active communication with the customer;
• Receive and manage customer shipments;
• Manage bookings with the subcontractor, in accordance with the agreed subcontractor management policy & customer requirements;
• Follow-up on the shipment and update of track & trace;
• Manage appropriate shipment documentation;
• Assure good profitability of the managed business activity;
• Follow product standards as per Cluster & Regional Product Strategy;
• Responsible for maximizing the profit on regular business by optimization of the loading, appropriate & coordinated with management selection of the carriers and cost control on incoming invoices;
• Manage correct and timely customer invoicing.

Who are we looking for:

• Bachelor level;
• 2 years’ experience in Logistics/ Transportation industry;
• Effective communicator with good oral and written communication skills in Dutch and English;
• Demonstrates good listening and negotiation skills;
• Result driven;
• Develops relationships with customers (external and internal), listens to and understands customer needs;
• Demonstrates openness to new ideas; comes up with useful ideas to improve the way we do things.

Why Yusen Logistics:

• An informal and international working environment;
• Excellent primary and secondary conditions, with respect for work-life balance;
• The opportunity to grow.