Customs Agency Team Leader

Customs Agency Team Leader


Role Overview
We are looking for a Customs Agency Team Leader who will be responsible for the efficient operation of the Customs Agency and the coordination of the team’s work. In this role, you will ensure the accurate and timely execution of customs processes, compliance with applicable regulations, and the delivery of high-quality customer service. You will also support the development of team members and actively contribute to the continuous improvement of processes.

Key Responsibilities:
• Coordinating the work of the team, setting priorities, and supporting employees in the execution of day-to-day tasks.
• Supervising the accurate and timely processing of customs declarations and other customs-related activities.
• Ensuring high quality, timeliness, and efficiency of processes carried out by the Customs Agency.
• Ensuring compliance of all customs processes with applicable customs regulations, internal procedures, and security standards.
• Building and maintaining strong customer relationships, identifying customer needs, and providing professional customs support, including active participation in the identification and implementation of special customs procedures.
• Maintaining ongoing cooperation with Customs and Tax Authorities and other governmental administrative bodies.
• Collaborating closely with transportation, warehouse, accounting, and other teams involved in customs operations.
• Monitoring and controlling customs guarantees and securities.
• Preparing applications, appeals, and explanations within the scope of granted authorizations.
• Overseeing the proper circulation, registration, and archiving of customs documentation.
• Monitoring changes in customs regulations and ensuring their effective implementation in the daily operations of the Customs Agency.
• Participating in process improvement initiatives aimed at increasing operational efficiency.

What You Will Bring To The Role:
• Minimum 3 years of experience in customs operations, preferably within a customs agency or logistics company.
• Very good knowledge of customs regulations and procedures, with practical experience in customs declaration processing.
• Experience in coordinating a team or managing employees.
• Ability to build strong customer relationships and cooperate effectively with external authorities and institutions.
• Strong analytical thinking and problem-solving skills.
• High level of commitment, with a focus on service quality and continuous process improvement.
• Proficiency in Microsoft Office applications, particularly Excel.
• Valid Category B driving licence.
• Knowledge of the Huzar customs system.
• Registered Customs Agent status would be an advantage.

What We Offer
• Stable employment based on an employment contract within an international organization.
• A responsible position with a real impact on the operations and development of the Customs Agency.
• The opportunity to lead a team and further develop your leadership skills.
• A high level of autonomy and the opportunity to propose and implement improvements.
• Opportunities to expand your specialist knowledge of customs law and procedures.
• Participation in projects focused on process optimization and continuous improvement.
• A friendly and supportive work environment built on collaboration, diversity, and mutual respect.
• Competitive employment conditions and an attractive benefits package.

Why Join Us?
At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability and collaboration

Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.