Warehouse Operations Manager

The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are currently recruiting an experienced Warehouse Operations Manager to be based at our Wolverton site (MK12 5PT).
The position does not entail fixed working hours; however, it requires flexibility and the capability to be available as required, including outside the standard hours of 09:00 to 17:00. Travel between sites will also be required.

As a Warehouse Operations Manager, you will ensure exceptional service and a strong health and safety culture through efficient operations, team management, and meeting targets. You will collaborate with the General Manager to align client relationships and activities with organisational goals.

Benefits
• The salary from £45,000.00 (DOE)
• Individual health cover
• Free Eye Test *
• 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Critical Illness Cover
• MyStrength Wellbeing App
• Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On-Site Mental Health First Aiders
• Employee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

Additional key tasks:
• Manage all warehouse operations, ensuring efficient processes in receiving, storage, picking, packing, and dispatch.
• Analyse key performance indicators (KPIs) to enhance productivity and support profit and loss (P&L) targets.
• Implement standard operating procedures (SOPs) to ensure consistent performance and identify productivity enhancements.
• Address out-of-hours customer inquiries effectively.
• Oversee site facilities and ensure compliance with management policies.
• Promote a strong health, safety, and environmental (HSE) culture and lead by example.
• Ensure adherence to safety procedures and assess employee training needs.
• Ensure compliance with employee relations procedures and timely performance development reviews (PDRs).
• Maintain adherence to quality standards and manage quality control processes.
• Resolve non-conformances, implement corrective actions, and seek opportunities for operational improvements.


Key requirements
• A robust educational background, demonstrating a comprehensive understanding of both written and verbal English.
• IOSH Managing Safely certification is preferred but not mandatory.
• Proven experience in warehouse management.
• Prior experience in a leadership role, overseeing a team.
• Demonstrated capability in enhancing operational efficiencies.
• Strong skills in managing customer and stakeholder relationships.
• Proficient in Warehouse Management Systems (WMS) and SAP.
• Knowledge of KAIZEN principles.
• A flexible and proactive approach to tasks and challenges.
• Ability to collaborate effectively within a team.
• Strong decision-making capabilities.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use them to enhance their applications and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

VISAS
Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.