IT Application Specialist (Customs & Logistics)

IT Application Specialist (Customs & Logistics)
Location: Warsaw - Poland

Role Overview:
We're looking for an IT Application Specialist to support and enhance the business applications that power our logistics operations across Europe.
In this role, you'll work at the intersection of business applications, systems integrations, automation, and logistics processes, ensuring the stability and continuous improvement of critical platforms used by our operational teams.
If you enjoy solving complex system challenges, collaborating with both business and technical stakeholders, and driving process improvements through technology, we'd love to hear from you.

key responsabilities:

-Provide L2/L3 support for logistics and business applications.
-Troubleshoot application, integration and data flow issues across multiple systems.
-Coordinate incident resolution with internal teams and external vendors.
-Support and maintain integrations using EDI, APIs and connected business platforms.
-Gather and translate business requirements into practical system solutions.
-Participate in application implementations, upgrades, testing and release activities.
-Drive continuous improvement initiatives, automation opportunities and process optimization.
-Maintain system documentation, support guides and process flows.
-Support Microsoft Power Platform and SharePoint-based solutions.
-Ensure compliance with security, access management and data protection standards.

Required Skills & Qualifications:

•Experience supporting business applications in logistics, supply chain, transportation, warehousing, manufacturing or similar operational environments.
•Understanding of system integrations, EDI/API concepts and data flows.
•Strong troubleshooting, analytical and problem-solving skills.
•Experience working with vendors and cross-functional stakeholders.
•Ability to translate business requirements into effective technical solutions.
•A proactive mindset with a passion for process improvement and innovation.
•Experience with Power Platform and/or SharePoint is a plus.
•Experience with logistics platforms, ERP solutions, WMS, TMS or customs systems is highly desirable.
•Strong communication skills and confidence working with both technical and non-technical users.

What We Offer:

•Flexible working arrangements
•Career growth and development opportunities
• International environment and collaboration across Europe
•Exposure to modern logistics technologies and integrations
•Well-being focused workplace
•Opportunity to participate in business-critical transformation projects
•A specialist IT role at the intersection of technology, customs and international logistics.
•The opportunity to work with business-critical applications and complex integrations across the logistics landscape.
•Exposure to customs applications, WMS, TMS, EDI/API technologies and external vendor platforms.
•The opportunity to contribute to automation, standardization and digitalization of customs processes.


Why Join Us?

At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.
At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.
Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.