Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
Yusen Logistics Benelux has branches in The Netherlands, Belgium, Luxembourg and Sweden. We have about 700 colleagues working on these locations.
What’s the job about:
Land Transport Teamleader is responsible for the daily management of the LT operations team, ensuring a high level of customer experience.
Main tasks:
• Ensure a high quality of operational performance standards resulting in customer satisfaction;
• Develop, drive and monitor corrective actions in the scope of continuous improvement process;
• Responsible for the daily performance and productivity. To lead the surface and distribution products to ensure service and profitability at all times;
• Pro-actively identify possible low performances and deviations in quality;
• Responsible for implementing and optimizing of standards in accordance with Product Management, and Country Management;
• Finance reporting and analysis of costs, revenue, on a monthly basis;
• Adherence to rules and guidelines set by regional and/or Country Management Land Transport;
• Ensure proper training and education of the team staff;
• Evaluate staff performance on a regular basis;
• Interview new staff members and recommend candidates for hire;
• Ensure Subcontractor management is in place and monitored;
• To monitor closely Budget, forecasts and EBIT performance for the product;
• Ensure that the staff adhere to customers’ specifications in the course of production to guarantee client satisfaction;
• Assign tasks to team members in such a way that the more pressing tasks are completed first;
• Mentor team members, identify lapses, and conduct training on the job to equip staff with knowledge of developing trends in order to build a highly skilled department;
• Ensure that members of the operations team adhere to company rules and work ethics;
• Claim handling.
Who are we looking for:
A great colleague to join our Land Transport Department and who possesses following qualities:
• HBO/Bachelor level;
• +5 years’ experience in Logistics/ Transportation industry;
• Effective communicator with good oral and written communication skills in Dutch and English;
• Demonstrates good listening and negotiation skills;
• Result driven;
• Develops relationships with customers (external and internal), listens to and understands customer needs;
• Demonstrates openness to new ideas; comes up with useful ideas to improve the way we do things.
Why Yusen Logistics:
We have a lot to offer to the right candidate:
• An informal and international working environment;
• Excellent primary and secondary conditions, with respect for work-life balance;
• The opportunity to grow.