About Yusen Logistics
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Role Overview
We are looking for a Transport Shift Manager to join our team at our Panattoni site in Northampton (NN7 4DE) on a permanent, full-time basis. This site-based role operates Monday to Friday, 09:00 to 17:30. The salary for this role is £39,767.24

This is more than a management role; it's an opportunity to lead change, influence strategy, and drive continuous improvement across a key transport operation. We are seeking someone with clear vision who can bring fresh ideas, build high-performing teams, and create a clear roadmap for future success. If you're passionate about developing people, improving operational performance, and taking ownership of the direction of an operation, we'd love to hear from you.

Working alongside a high-performing and ambitious team, you'll benefit from strong leadership, ongoing support, and development opportunities designed to help you realise your full potential and progress your career.

Key Responsibilities

Leadership
• Responsible for day-to-day operational activities
• Develop a high performing warehouse operational team through SMART objective setting, review and coaching
• Provide operational support to Platform Operations Manager
• Motivate and coach team to deliver all inbound, outbound activities to high KPI objectives
• Managing all company procedures, including absence, holiday, performance, behaviour, supporting with investigations and disciplinary hearings

Communication
• Communicate effectively with customer, Transport provider, Yusen Management, and all shifts to maintain high levels of understanding in all areas
• Champion sharing of information with team through daily, weekly periodic briefs
• Plan resource to workload including holiday and absence management
• Establish and maintain good customer relationships, acting as a key customer contact for day-to-day operations

Customer Focus
• Create Better Connections to fully understand customer requirements and priorities
• Deliver accurate and timely reports to customer
• Ensure all KPI objectives are met or exceeded

Compliance
• Lead team to deliver all legislative and process requirements including Health and Safety and audit programmes
• Ensure all health and safety procedures are adhered to, including PPE, escalating any concerns to your line manager at the earliest opportunity
• Ensure all equipment checks are carried out in accordance with procedure, raising any defects to your line manager

What You Will Bring to the Role
• Demonstrable experience of leading a team and influencing strategy within the operation
• Excellent communication skills
• A through understanding of Working Time Regulations and Fleet Management
• Experience of managing Drivers and office colleagues
• Good knowledge of MS systems
• The ambition to continually develop your own skills while seeking opportunities to improve processes and performance

What We Offer
• Salary of £39,767.24 per annum
• 25 days' holidays (excluding Bank Holidays) and 5 days Volunteer Leave per year
• Opportunity for unpaid leave
• Company Pension Scheme
• Free eye test
• Employee referral scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online fitness platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet & nutrition
• My Strength Wellbeing App
• On site Mental Health First Aiders
• Tailored development and career opportunities
• Free car parking
• Opportunity to join a forward-thinking company
• Employee benefits i.e., up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service

This role will close on 19/11/2026.

Why Join Us?
At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.